Privacy Policy

At Bil_Online, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our specialty coffee service.

Information We Collect

We collect the following types of information:

  • Personal information (name, email address, shipping address)
  • Payment information (credit card details, billing address)
  • Coffee preferences and order history
  • Website usage data (IP address, browser type, pages visited)

How We Use Your Information

We use your information to:

  • Process and fulfill your coffee orders
  • Provide customer support and respond to inquiries
  • Improve our coffee selection and service
  • Send promotional offers and newsletters (with your consent)
  • Analyze website traffic and user behavior

Data Protection

We implement strict security measures to protect your data, including:

  • Encryption of sensitive information
  • Regular security audits
  • Limited access to personal data by authorized personnel only
  • Compliance with EU data protection regulations

Third-Party Services

We may use third-party services for payment processing, shipping, and analytics. These services have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your Rights

As a user of Bil_Online, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to processing of your data
  • Withdraw consent for marketing communications

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last modified" date below.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Bil_Online
123 Coffee Street
Luxembourg City, L-1234
Email: privacy@bil-online.lu
Phone: +352 123 456 789

Last modified: May 15, 2024